Governance, Risk, and Compliance (GRC) software has woven itself into the fabric of enterprise B2B software, becoming as commonplace as it is essential. The market is teeming with solutions, and with growth rates hovering around 12-13%, it exudes a sense of dynamism. Yet, this apparently thriving marketplace is also strikingly dispersed, with no single entity holding more than a 2% stake—a mosaic of opportunity.
However, there's an undertone of discontent simmering among risk leaders. Their language reveals a sense of disillusionment with systems they dismiss as antiquated or merely ticking boxes. Despite an abundance of choices, true differentiation seems like a mirage.
Not so long ago, these very market conditions were the sparks for innovation. The real challenge lay not in creating demand but in piercing through the noise with a compelling new proposition.
Differentiation has thus become an endeavor that blends artistry with science, underpinned by unwavering dedication. Analysts suggest that while unique features can secure a competitive edge, the real game-changer lies beyond the product—it's in the compelling nature of the offer, the value proposition that's articulated.
This understanding is what gave birth to 6clicks. In a sea of indistinct GRC solutions, we focused our energies on distilling an offering that not only excites but also streamlines deployment and management, hastening the journey to value realization.
At 6clicks, we've striven to go beyond mere user satisfaction; we aim to provide a standout solution that addresses the long-standing grievances of our clientele. This resolve has crystallized into a set of firm commitments that define what 6clicks is—and what it isn't:
- We discard the common per-user billing that hampers adoption and delays returns. With 6clicks, deploy liberally.
- We allow clients to start with what they need and grow without the stress of additional charges for new modules.
- We forgo the traditional cycle of bulky annual updates, opting for regular, incremental improvements that integrate seamlessly.
- We do not nickel-and-dime for support, upgrades, or new features; we integrate these services from the get-go and maintain them perpetually.
- We steer clear of monolithic systems that demand intensive tailoring, choosing instead a multi-tenant architecture that adapts swiftly to various team needs with a central hub for oversight and standard dissemination—our Hub & Spoke model.
- Our customer success teams are positioned globally, operating across time zones to ensure we're there when our customers need us most.
In navigating this path, I've seen firsthand how conviction is both shaped by and shapes experience. From the outset, 6clicks was driven by a firm belief in our approach's uniqueness. As we journeyed forward, it was the experiences—both ours and our customers'—that solidified our convictions and honed our mission.